Asked at the moment they would say yes.
The request goes out when the job is done and the customer is still pleased, personalised with the service and the person who did it — and the replies come back into one place.
What it does
The ask fires when the appointment completes, the invoice clears or the job closes, with a delay you set.
Name, service and the staff member who did the work, in your tone. A generic request is why most review campaigns get ignored.
Reviews sync from your Google profile and you reply from Worklane. Not a reseller in the middle.
Every review in one queue with the customer's history beside it, so the reply can be specific.
A poor rating shows up as something to act on immediately, alongside the customer's record and the job it refers to.
The reviews block on your site renders the real ones, updating as they arrive.
What Lane does here
What it replaces
One system, one bill, one place your data lives.